Croxford Consultancy Privacy Policy
Our contact details
Name: Croxford Consultancy
Address: 6 Harvest Lane, Bideford, Devon EX39 3RU
Phone Number: 07896 159803
E-mail: ian@croxfordconsultancy.co.uk
The type of personal information we collect
We currently collect and process the following information:
Name, contact details, IP address, information from cookies, information about your computer or device (e.g. device and browser type), information about how you use our website (e.g. which pages you have viewed, the time when you view them and what you clicked on, the geographical location from which you accessed our website (based on your IP address), company name or business name (if applicable)
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
A message sent to us via our email or contact form
from your use of our website, using cookie
We use the information that you have given us for administrative and business purposes (particularly to contact you and process orders you place on our website), to improve our business and website, to fulfil our contractual obligations, to advertise our goods and services, to analyse your use of our website, and in connection with our legal rights and obligations.
We do not share this information with any other organisation or individual.
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting ian@croxfordconsultancy.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored.
We keep your contact details for no longer than necessary, taking into account any legal obligations we have (e.g. to maintain records for tax purposes)
We will then dispose your information by deleting it from our database.
Your data protection rights
Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at one of the options below if you wish to make a request.
Address: 6 Harvest Lane, Bideford, Devon EX39 3RU
Phone Number: 07896 159803
E-mail: ian@croxfordconsultancy.co.uk
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at ian@croxfordconsultancy.co.uk
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk