RTITB Driver CPC Courses

LGV & PCV

To find out more information on any of the courses below, or to book a place, get in touch

A PROFESSIONAL DRIVER’S PERSONAL DEVELOPMENT

  • Teamwork

  • Confidence

  • Communication

  • Leadership Skills

LGV & PCV

HOW DRIVER BEHAVIOUR CAN REDUCE INCIDENTS

  • Risk Taking Driving Behaviour

  • The Effects of Anger on Driving

  • In-Cab Distractions

  • Speeding

LGV & PCV

UNDERSTANDING INFLUENCES ON DRIVER BEHAVIOUR TO REDUCE INCIDENTS

  • External Driving Distractions

  • Optical Behaviour

  • Speeding

  • Effects of Road Predictability

LGV & PCV

DELIVERING EXCELLENT CUSTOMER SERVICE

  • The Importance of Customer Service

  • Representing the Company

  • Delivering Excellent Customer

  • Service

  • Dealing with Difficult Customers

LGV & PCV

UNDERSTANDING MENTAL HEALTH IN THE WORKPLACE

  • An Introduction to Mental Health

  • An Introduction to Depression

  • An Introduction to Bullying

  • Stress and the Workplace

LGV & PCV

IMPROVING DRIVERS’ UNDERSTANDING OF MENTAL HEALTH

  • An Introduction to Mental Health

  • An Introduction to Depression

  • An Introduction to Anxiety

  • An Introduction to PTSD

LGV & PCV

IMPROVING DRIVERS’ PHYSICAL HEALTH

  • Diet, Mood and Driving

  • Fatigue: the Importance of a Good Night’s Sleep

  • The Importance of Exercise

  • Illnesses Affecting Drivers

LGV & PCV

UNDERSTANDING INFLUENCES ON DRIVERS’ PHYSICAL HEALTH

  • The Effects of Drugs

  • The Effects of Alcohol

  • The Effects of Stress

  • The Effects of Excessive Screen Time

LGV & PCV

HOW DRIVERS CAN REDUCE FUEL CONSUMPTION

  • Why Drive Economically and Planning for Efficiency

  • Driving Style

  • Using the Gearbox for Efficiency

  • Fuel Consumption and Efficiency

LGV & PCV

UNDERSTANDING THE ROLES & RESPONSIBILITIES OF A PCV DRIVER

  • The Importance of Customer Service

  • Passenger Safety

  • Journeys with Children

  • Luggage Handling

PCV

UNDERSTANDING THE DRIVER & CUSTOMER RELATIONSHIP

  • Representing the Company

  • Physical and Verbal Confrontation

  • Disability Awareness

  • Racism and Discrimination

PCV

REDUCING MANUAL HANDLING INCIDENTS

  • The Spine and Human Movement

  • Manual Handling Capabilities

  • Risk Assessments

  • Manual Handling Techniques

LGV & PCV

REDUCING INCIDENTS INVOLVING MANUAL HANDLING AND PALLETS

  • Manual Handling and the Spine and Human Movement

  • Manual Handling Capabilities

  • Risk Assessments

  • Manual Handling and Pallets

LGV

IMPROVING THE SAFETY OF FOOD AND DRINK DELIVERIES

  • Food Safety Regulations and Hygiene

  • Chilled and Frozen Deliveries

  • Food and Drink Deliveries

  • Manual Handling in Food and Drink Deliveries

LGV

REDUCING INCIDENTS WHEN WORKING ON HGVS

  • General Health and Safety

  • Safe Working on Vehicles

  • Loading Bays and Ramps

  • Safety in Coupling and Uncoupling

LGV

PREVENTING VEHICLE LOADING INCIDENTS

  • Load Safety Regulations

  • Principles of Safe Loading

  • Load Distribution

  • Load Securing Systems

LGV

Get in Touch

To find out more about courses available or to discuss your individual requirements, please get in touch.